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Noorixa

About us

We build the contact center we wanted to buy

Contact centers in Saudi Arabia were making do with software designed for other markets and other languages. We set out to build one that starts from Arabic, Saudi regulation and the way Saudi teams work.

King Fahad National Library and Al Faisaliah Tower in Riyadh on a clear day

More than a contact center

Noorixa runs on a complete business platform. The same system that answers your calls also runs CRM, ZATCA invoicing and HR with Saudization — so a conversation, the customer behind it and the invoice that follows all live in one place.

What we believe

Arabic is not a translation

Every screen, message and voice prompt is designed in Arabic and English from the start.

Say only what is true

We describe what the platform does today. If something depends on a partner or a setting, we say so.

Open by default

Your data and your workflows should never be locked in. Everything has an API.

Secure from the first line

Security and privacy are part of how every feature is built, not added at the end.

Talk to us

Whether you run a contact center, want to partner with us or want to work with us, we would like to hear from you.