Routing and queues
Skills, language, priority and callbacks
Banking and fintech
Serve customers quickly — and prove who they are first
Financial services need speed and certainty in the same call. Verify the caller, keep card data away from agents and keep every record ready for the auditors.
What teams in this sector need
Know who is calling
Verification tiers from security questions to a Nafath push, set per queue, with consent recorded for every check.
Payments without exposure
Customers key in card numbers on the phone; the recording pauses and the agent never hears the digits.
Records that hold up
Recordings, transcripts and an immutable verification log, with retention policies and legal holds.
The parts of the platform that matter most
Quality management
Scorecards, monitoring and AI auto-QA
Voice AI
Transcripts, summaries, sentiment and auto-QA
See it with your own calls
Book a 30-minute demo with our team. We will show you the platform in Arabic and English, set up around your queues.
