Routing and queues
Skills, language, priority and callbacks
Outbound campaigns
Outbound that respects your customers
Reach customers with the dialling mode that fits the campaign — and the rules that keep you on the right side of the regulator built into the pacing.
What you get
Three dialling modes
Preview for careful conversations, progressive for steady output, predictive for high-volume lists.
Campaign lists
Import lists through the platform or the API, and follow every contact’s attempts and results.
Do-not-call and calling rules
Before any number is dialled, the platform checks your do-not-call list, recorded consent for promotional calls, and the hours when promotional calls are not allowed — including Ramadan hours.
Callbacks
Customers who ask to be called later get a scheduled callback, and the campaign tracks it to the end.
Works well with
Quality management
Scorecards, monitoring and AI auto-QA
See it with your own calls
Book a 30-minute demo with our team. We will show you the platform in Arabic and English, set up around your queues.
