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Noorixa

Integrations and API

Connect it to everything you already use

Everything an agent can do, your systems can do too — through a documented API, signed webhooks and a softphone you can embed in your own CRM.

What you get

REST API

Calls with signed recording links, click-to-call, agents and their state, queues, conversations and replies, dispositions, do-not-call lists and campaign imports.

Signed webhooks

Events delivered to your systems with a signature and timestamp, retried on failure, and a log you can replay from.

OpenAPI 3.1

A machine-readable specification kept in step with the API, and interactive documentation for your developers.

CTI embed

Put the softphone and screen pop inside your own CRM or helpdesk.

Built-in CRM

Or use the CRM that comes with the platform: screen pop, call logging and the customer timeline work out of the box.

Works well with

Omnichannel

WhatsApp, SMS, email and web chat beside your calls

See it with your own calls

Book a 30-minute demo with our team. We will show you the platform in Arabic and English, set up around your queues.