Omnichannel
WhatsApp, SMS, email and web chat beside your calls
Integrations and API
Everything an agent can do, your systems can do too — through a documented API, signed webhooks and a softphone you can embed in your own CRM.
Calls with signed recording links, click-to-call, agents and their state, queues, conversations and replies, dispositions, do-not-call lists and campaign imports.
Events delivered to your systems with a signature and timestamp, retried on failure, and a log you can replay from.
A machine-readable specification kept in step with the API, and interactive documentation for your developers.
Put the softphone and screen pop inside your own CRM or helpdesk.
Or use the CRM that comes with the platform: screen pop, call logging and the customer timeline work out of the box.
WhatsApp, SMS, email and web chat beside your calls
Skills, language, priority and callbacks
Book a 30-minute demo with our team. We will show you the platform in Arabic and English, set up around your queues.